1. General

This website (www.villaverdetravel.com) is operated by Villa Verde Travel. By accessing and using this website, you agree to the following Terms & Conditions. We reserve the right to update or change these terms at any time without prior notice.

2. Services Provided

Villa Verde Travel offers international travel services, including but not limited to:

  • Luxury resort accommodations

  • Tailored travel packages

  • Transportation coordination

  • Special promotional offers

Our main destinations currently include Lapland Finland and Greece.

3. Booking & Payment Terms

  • All bookings must be confirmed through our website or authorized communication channels.

  • Full payment is typically required at the time of booking unless stated otherwise.

  • All payments are processed securely via our third-party payment partner (Liqpay).

  • Prices listed include applicable VAT unless otherwise mentioned.

4. Cancellation & Refund Policy

Cancellations must be submitted in writing via email to villaverdeua@gmail.com. Refund eligibility depends on the timing of the cancellation:

  • More than 30 days before check-in: 100% refund

  • 15–30 days before check-in: 50% refund

  • Less than 15 days before check-in: No refund
    Exceptions may apply for force majeure (e.g. flight cancellations, medical emergencies), subject to documentation and case-by-case approval.

5. Changes by the Customer

Changes to existing bookings (e.g. date changes or guest details) may be allowed if availability permits. Additional charges may apply.

6. Changes or Cancellations by Villa Verde Travel

If a booking must be changed or cancelled by us due to unforeseen circumstances, you will be offered an alternative of equal or greater value, or a full refund.

7. Liability Disclaimer

Villa Verde Travel is not responsible for:

  • Delays, losses or damage caused by third-party providers (e.g. airlines or hotels)

  • Weather-related changes or travel disruptions

  • Acts of nature or government restrictions

8. Insurance

We strongly recommend purchasing separate travel insurance to cover unforeseen cancellations, medical costs, or lost baggage.

9. Data Privacy

We collect and process personal data in compliance with applicable data protection laws (such as GDPR). We do not share or sell your personal information to third parties without your consent.